Thursday, June 19, 2008

Business and Facility Manager, Boyd Community Center/Lauri Ann West Memorial Library - Pittsburgh, PA

Posted: 6/19/08

The Boyd Community Center enlivens and strengthens the community by providing a vibrant and welcoming place for community engagement. The Center delivers dynamic high quality cultural, educational, and recreational classes, camps, and workshops and memorable special events. The friendly atmosphere, innovative programming, and planned revitalization of the facility provide an enticing community gathering place.

Lauri Ann West Memorial Library inspires literacy and life-long learning by providing materials and services that meet the educational, cultural, professional, and recreational needs of residents. With our focus on customer service and up-to-date collection of books, periodicals, CDs, DVDs, and access to global on-line reference materials, the library strives to provide quality service to its patrons. Plans for the new Library provide a state-of-the-art home from which we will continue to provide friendly, personal service.

The Business and Facility Manager role is critical to achieving the missions of both the West Memorial Library and Boyd Community Center, especially at this juncture as we plan to construct two new facilities for our operations.

The Business and Facility Manager is responsible for oversight of facility management and maintenance for the Community Center and the Library, Community Center front office operations, and the rental of Community Center facilities maintaining a friendly, welcoming atmosphere, high quality customer service, facility that meets program/customer needs and expectations.

The position is accountable to the Executive Director. Working closely with Department Directors, Department Heads, Staff and other constituents, the Operations Director will:

Facility

Serve as the primary coordinator for cost effective equipment and facilities management activities, such as inventory management, purchasing, vendor management, insurance administration and processes related to maintaining a safe, secure and clean facility that meets the needs of center programs; perform daily administration
Ensure building systems are in excellent working order to assure a high degree of building quality for employees and visitors.
Anticipate, prioritize, and propose facility and maintenance priorities to be included in the regular operating budget for the current and future facility.
Supervise maintenance staff members. Provide training, create weekly schedule, and communicate decisions and policies. Provide on-going input on work performance and evaluate staff according to organization’s yearly review plan.
Pursue new technologies and techniques to keep center processes current and effective

Front Office

Oversee processes (in coordination with Program Director and Marketing Director) that ensure high quality program delivery, logistics and administration
Supervise front office staff including hiring and performance management to ensure high quality customer service and program registration processes

Rentals

Oversee rental processes and policies
Perform analysis, planning, and marketing (with Marketing Director) to maximize rental income and ensure high quality program delivery to renters

Accounting

Supervise accounts coordinator, serve as liaison with Fox Chapel Borough accountant and capital campaign accountant, monitor objectives related to regular financials processing and reporting, including periodic analysis upon request

Human Resources

Oversee payroll administration, benefits administration, recruitment and the performance management cycle.

Coordinate and/or perform special projects and provide board support as needed

The successful candidate will meet the following minimum requirements:

Bachelor’s degree and at least 3-5 years of experience in a similar role
Excellent organization skills
Strong relationship building and networking skills
Results orientation, as demonstrated through recent achievements
Ability to hire, develop, and motivate highly effective staff and teams
Ability to negotiate skillfully with internal and external groups
Process orientation and ability to organize workflow effectively and efficiently through the use of metrics, regular reporting and process improvements.
Ability to integrate with and support a diverse and community–oriented organization, demonstrating a strong sense of ethics and values at all levels.
Good customer interface skills, such as composure, listening, humor and relationship building, with dedication to meeting the requirements of both internal and external customers.

TO APPLY: Interested candidates should send cover letter, resume, and references via email to sflom@boydcommunitycenter.org by July 18.

Please mention that you heard about this opportunity from Dewey & Kaye Jobs Watch in your cover letter when applying for this position.

The Dewey & Kaye division of McCrory & McDowell LLC provides strategy development, planning, financial sustainability, facilitation, training and executive search services to help nonprofits, foundations, community collaboratives and government agencies address strategic, operational and administrative issues.

Founded in 1951, McCrory & McDowell LLC today ranks as one of the largest accounting and consulting firms in the region, offering a wide range of services through distinct, but integrated groups that include Dewey & Kaye, Diversified Medical Management, Three Rivers Institute, and McCrory & McDowell's accounting, tax, and business consulting practices.