Property Manager, Oakland Planning and Development Corporation (OPDC) - Pittsburgh, PA
Position Title: Property Manager
Responsible To: OPDC Assistant Director
Position Goals: Manage OPDC’s residential and commercial rental portfolio to generate income for the organization and to provide quality affordable rental units to serve community needs.
Oakland Planning and Development Corporation (OPDC) is a community-based organization in Pittsburgh’s Oakland neighborhood with a 30-year history of serving the community. OPDC builds a better Oakland through job placement services, neighborhood preservation and investment programs, resident volunteer efforts, and community engagement. OPDC connects people and organizations with diverse concerns and perspectives—to build an economically stronger, more culturally cohesive, more action-oriented, and more actively employed, engaged, and inclusive Oakland community—based on shared goals arrived at through open dialogue and direct action.
The Property Manager will report directly to the Assistant Director and manage the entire rental portfolio of two commercial leases, two office leases, and 85 residential units, including a HUD 202 building and special contracts with social service providers.
- Market and fill vacant units consistent with affordability goals and regulations; conduct background checks, credit history, and other screening tasks to ensure quality tenants.
- Provide excellent customer service to OPDC’s tenants, both residential and commercial. The property manager is the primary contact for tenants. While OPDC will strive to provide administrative support for some tasks, Property Manager is ultimately responsible for the following: leasing-up units, answering tenant phone calls, addressing complaints, collecting rent, selling laundry tokens, etc.
- Follow up with unpaid rents to ensure collection. Manage formal eviction process when necessary through Magistrate’s Office. For vulnerable tenants/those with special needs, work with service providers to ensure eviction does not result in homelessness.
- Maintain accurate and up-to-date digital and paper records of tenants and rent collection.
- Work with OPDC colleagues to connect tenants to community activities. Coordinate with service providers to address tenant issues.
- Manage routine and emergency maintenance work orders (including night call). Keep tenants informed as to status. Maintain good working relationship with maintenance staff.
- Manage vendor relationships (coordination of contractors, snow removal, security, mowing, landscaping, pest control, etc.). Solicit bids to ensure competitive rates.
- Manage quality and timely turnover of vacant units. Provide regular reports to OPDC management and board of vacancy rate.
- Complete routine annual inspections of all units. Visit properties on a regular basis to ensure quality standards are met; take swift action to maintain high quality of each property.
Management of Overall Program
- Ensure compliance with all applicable government taxes and regulations, including annual certifications. Manage all necessary inspections by external agencies. Maintain a tracking system to know far in advance of government requirements, deadlines, etc.
- Research funding sources for investments in OPDC’s buildings to improve their quality and energy efficiency.
- With reports from accounting department, provide analysis of portfolio performance and make recommendations for better management and increased efficiency.
- Communicate with accounting department to ensure accurate accounting records and sufficient cash flow to pay vendors.
- Bachelor’s degree in property management, real estate, or related field, plus 3-5 years experience.
- Highly organized; able to easily maintain paper and electronic files, able to pay attention to detail and manage many items at one time.
- Strong customer service and interpersonal skills, especially with regard to clients of all types and backgrounds. Demonstrated experience working with difficult people.
- Maintain a high degree of confidentiality.
- Demonstrated experience managing contractors and construction/rehab to ensure quality, cost-effective results in a timely manner.
- Knowledge of rental market and Fair Housing Law.
- HUD Assisted Housing Manager certification and experience preferred.
- Creative problem-solver willing to ask questions and research to find new solutions.
- Enthusiastic, self-motivated, and independent worker.
- Team player; open to nonprofit environment where each staff member may be called upon to do unglamorous work or fill in for another person on occasion.
- Willing to work a flexible schedule – occasional evening/weekend call as needed.
OPDC offers a generous benefits package; salary for this position is dependent upon experience and will be consistent with similar positions in the nonprofit sector.
TO APPLY: Send resume, cover letter, and salary requirements in PDF format to email@example.com.
Position is open until filled. Interviews will be scheduled on a rolling basis. Qualified candidates are encouraged to apply without delay.
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