Thursday, February 10, 2011

Patient Services Coordinator, The ALS Association, Western PA Chapter - Pittsburgh, PA

Posted: 2/10/11

JOB DESCRIPTION

JOB TITLE:              Patient Services Coordinator

REPORTS TO:        Director of Patient Services

FLSA STATUS:       Exempt, Full-Time

Summary:  The Patient Services Coordinator will provide ALS patients, families and caregivers with information about ALS, community resources, social services and disease management.  Further, the PSC will coordinate Chapter Programs & Services, including, but not limited to respite care, transportation, equipment loan, resource/support groups and educational symposia.

Qualifications: 

1. BSW/Medical Social Worker, RN, or LPN; other healthcare professionals may be considered
2. Ability to assess both physical and psychosocial needs of ALS patients and families, based on knowledge of ALS, the disease and its ramifications
3. Possess knowledge of community resources/social services.
4. Excellent communication skills, both written and verbal.
5. Ability to use computer effectively including specifically MS Word, MS Excel, email proficiency.
6. Must have a valid Driver’s License and reliable transportation to meet service area demands
7. Willing to travel to outlying areas to meet with patients, families and health care providers.
8. Commitment to The ALS Association’s mission

Responsibilities:

1. Responds to patient and family inquiries for information and referral including all referrals received from the National ALS Association Office.
2. Provides telephone consultation on a regular basis with set day(s) and time period.
3. Provides home visits to patients on a limited basis or by specific requests.
4. Coordinates and arranges for Chapter Patient Services to provide supportive services to patients, families, and caregivers, such as   transportation and equipment needs.
5. Provides referrals to community resources, social service agencies, care providers, and government services.
6. Maintains patient and family records for Chapter files and maintains accurate documentation and case notes in DonorPro and patient files.
7. Offers professional opinions or recommendations to Patient Services Director and/or Chapter Patient Services Committee concerning current or future Patient Services Programs.
8. Assists with planning and facilitating monthly support group meeting (if not group facilitator or if more than one support group, works closely with support group facilitators in meeting planning).
9. Contributes or reviews articles pertaining to patient care and information for the chapter newsletter.
10. Maintains updated information on ALS, ALS specific research, patient care techniques, and equipment.
11. Represents the Chapter at an affiliated ALS Association Center or ALS Clinic if required.
12. Participates in continuing education seminars, workshops and conferences as available and necessary.
13. Additional duties and activities as required.

TO APPLY:  Please send resume, cover letter, and desired salary range to the following by March 11, 2011. Applicants that do not submit all of the above will not be considered for the position.

Marie Folino, Director of Patient Services
416 Lincoln Ave
Pittsburgh, PA 15209
Or via email to: Marie@cure4als.org with Subject Line: PSC Job Opening

Please mention that you heard about this opportunity from Dewey & Kaye Jobs Watch in your cover letter when applying for this position.

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